Assistant Sales Team Manager
Woolacombe Bay Holiday Parks
Here at Woolacombe Bay Holiday Parks we’re all about having a clear focus and making tailor-made experiences for each and everyone of our guests. We’re seeking someone who shares our enthusiasm and passion to join our contact centre sales team as Assistant Sales Team Manager.
You’ll assist the Sales Team Manager with the day-to-day effective running of the sales centre and play your part in making decisions regarding the people, processes, use of technology and the customers that are part of the contact centre.
You’ll also support the Sales Team Manager and the Sales Manager with the future strategy and development of the centre, this means other duties including assisting with recruitment, development and coaching.
We’re looking for a leader, so that means you’ll leading by example. You’ll be able to deputise for the Sales Team Manager in their absence, inspire our Sales Team Leaders and Sales Advisors, as well as be able to demonstrate your own sales skills.
Main duties include:
- Assisting with performance management (ie setting objectives and reviewing KPIs)
- Identifying areas of underperformance
- Assisting with the creation and implementation of improvement plans
- Conducting internal reviews
- Ensuring clear communication across the sales centre
- Creating and maintaining a positive culuture
- Championing quality
- Influential leader
- Skilled report writer
- Adaptable to changing business priorities
- Good communicator
This is a full-time role working an average of 40 hours a week over 5 days, which due to the nature of the business will include weekends and bank holidays.
We are able to offer 3 months temporary accommodation for any successful candidate wishing to relocate.
You will have at least 2 years’ experience in a direct sales role, of which 1 years must be in a leadership role (ie team leader, team trainer). To apply you must have this demonstrable previous experience. We regret that if you apply without meeting this essential criteria we will not be able to consider your application.